ColdMaily - Terms of Service

Welcome to ColdMaily (“we,” “our,” or “us”). ColdMaily is a SaaS platform designed to automate email follow-ups for cold mailing campaigns. These Terms of Service (“Terms”) govern your use of our website, applications, and related services (collectively, the “Service”).

By accessing or using ColdMaily, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

Effective Date: August 11, 2025   |   Last Updated: August 11, 2025

1. Eligibility

You must be at least 18 years old and capable of forming a legally binding agreement to use ColdMaily. By using our Service, you confirm you meet these requirements.

2. Account Registration

You must register an account with accurate and complete information. During signup, we request permission via Google/Gmail API to read and send emails on your behalf through SMTP or Gmail API. You are responsible for maintaining the confidentiality of your account credentials.

3. Scope of Service

ColdMaily automates email follow-ups for cold mailing purposes. We currently support sending via SMTP and Gmail API (up to Gmail’s standard sending limit of 500 emails/day). We do not monitor your campaign content in real time but prohibit the use of our Service for spam, phishing, or illegal activities.

4. Prohibited Activities

5. User Content & AI-Generated Messages

You retain all rights to the content you create. ColdMaily may assist in generating templates using AI, but these are suggestions only. You are responsible for reviewing and approving all messages. We are not responsible for damages, legal claims, or losses from your content.

6. No Deliverability Guarantee

7. Payments & Refunds

ColdMaily is currently free. If paid plans are introduced, details will be updated in these Terms.

8. Service Availability

We strive for high uptime but do not guarantee uninterrupted access. Maintenance or technical issues may cause temporary interruptions.

9. Account Suspension & Termination

We reserve the right to suspend or terminate accounts for misuse or illegal activity. Users may revoke Gmail API access anytime from Google account settings.

10. Intellectual Property

ColdMaily’s branding, software, and UI elements remain our intellectual property. You may not copy, modify, or distribute without permission.

11. Global Access & Compliance

ColdMaily is based in India but accessible worldwide. You are responsible for complying with laws in your jurisdiction, including data protection and anti-spam laws.

12. Limitation of Liability

ColdMaily is provided “as is” without warranties. We are not liable for indirect or consequential damages. Our total liability will not exceed the amount paid in the past 12 months (currently $0 for free users).

13. Consent to Electronic Communications

By using our Service, you consent to receive all communications electronically via email or in-platform messages.

14. Changes to the Service

We may modify, suspend, or discontinue parts of the Service without notice.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Disputes will be resolved in the competent courts of [Your City], India.

16. Changes to These Terms

We may update these Terms periodically. Continued use after updates means you accept the changes.

17. Contact Us

Email: support@coldmaily.com

This Terms of Service is effective as of August 11, 2025.